Anna's computer crashed
+5
Dustin Biery
tree68
WildCherry
noend
Deb
9 posters
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Anna's computer crashed
Her computer has died. She was using a graphics program and it froze up and then went to blue screen. We have tried every way we can think of to get it to boot up and go into safe mode to make the real fixes...but nope, no such luck.
Sooooooooooo, looks like I am boss for the moment...
Anyways...if anyone has any ideas on how to help Anna out, post them here and I will go over them on our daily phone call. If you have a spare computer, let me know and I will get you contact info to send it to her, ifn that is something your wishing to do.
Anna says to take care, don't worry about her, and behave so I don't come chasin you down!
Sooooooooooo, looks like I am boss for the moment...
Anyways...if anyone has any ideas on how to help Anna out, post them here and I will go over them on our daily phone call. If you have a spare computer, let me know and I will get you contact info to send it to her, ifn that is something your wishing to do.
Anna says to take care, don't worry about her, and behave so I don't come chasin you down!
Last edited by Deb on October 25th 2010, 12:09 am; edited 2 times in total
Re: Anna's computer crashed
Boy that sux...might try making her a boot disk and send to her. I assume she has win. xp..
Re: Anna's computer crashed
Yah, that been a thought, but then she looses all her work, pics, etc. that she currently has saved, including programs such as PSP, etc.
Any other ideas?
Any other ideas?
Re: Anna's computer crashed
A boot disk would just get her booted up so she could see if she could find the problem. She wouldn't lose anything unless she can't find it and has to reformat.
Do you know if she has a windows XP disk? she could try putting that in and boot up,
Do you know if she has a windows XP disk? she could try putting that in and boot up,
Re: Anna's computer crashed
I am asking her right now. She said she would have to look and see if she could find it, but she really doesn't know. It's probably hidden in a box in her closet...and there are a lot of boxes there...lol.
I will get back to you on this.
I will get back to you on this.
Re: Anna's computer crashed
crap sounds like what i just had happen to my comp.. sigh...... and yes i LOST EVERY THING..... have her see about her hard drive... i had to replace mine. they are about 30 bucks now days i guess. not real sure as dans buddy had one already extra at his house he installed for me..... BUT it dont mean its all gone for ever. she can take the hard drive over to her ooommmm best buy or cerit city.... they can still some how pull the info off it and store it on disks for her..... so all though the comp is wiped clean... her files and stuff will be saved on disks to just re laod as she finds needs for them...... just a thought........ only other thing i have had to replace cuz of crashes was a mother board and power suply but they set fire.... and i never had a "blue screen" just black and would keep shuting its self off over and over for that.
WildCherry- Posts : 393
Join date : 2008-02-09
Re: Anna's computer crashed
i would have lost everything in my laptop but michael my deaf friend managed to rescue my documents (including my books) and the photos from that crash. And he stored them into a CD to be loaded into my new present desktop last year (?).
like me to ask how did he do this?
like me to ask how did he do this?
tree68- Posts : 390
Join date : 2008-01-17
Age : 84
Re: Anna's computer crashed
Whomever Anna takes her computer to, to fix it, they will know how to save the documents for her and put them on again Tree. I think she is leaning towards a new one, but that might not be cost effective.
Re: Anna's computer crashed
Well, here is the update you have all been waiting for....
I called my IT Tech man here, to ask him if he had a refurbished hard drive for Anna that I could buy. He didn't, but also said to run a certain test on her hard drive to see if that was the problem. He gave me the steps to do and I then called Anna. Her computer wouldn't even let us access the area he wanted us to peek into.
I gave Anna my tech person's name and phone number. I called my tech guy to tell him that Anna would be phoning him shortly and what ever charges there were for him helping her via the phone, I would cover them...to send me the bill.
Anyways, about 30 minutes later, Anna calls me back. She talked to Mr. Techy and he walked her through some things on the phone. It turns out it isn't her hard drive at all, but some controller that is inside the tower. To fix/replace the controller, would be about $20 less than just buying a whole new tower. My guy looked up the tower that he felt would suit Anna perfectly while they were on the phone, to cover all her graphic's needs.
Anna called Dell this morning and ordered the new tower. She should be back here next week guys!!!!!!!! YAY!!!!!!!!
I called my IT Tech man here, to ask him if he had a refurbished hard drive for Anna that I could buy. He didn't, but also said to run a certain test on her hard drive to see if that was the problem. He gave me the steps to do and I then called Anna. Her computer wouldn't even let us access the area he wanted us to peek into.
I gave Anna my tech person's name and phone number. I called my tech guy to tell him that Anna would be phoning him shortly and what ever charges there were for him helping her via the phone, I would cover them...to send me the bill.
Anyways, about 30 minutes later, Anna calls me back. She talked to Mr. Techy and he walked her through some things on the phone. It turns out it isn't her hard drive at all, but some controller that is inside the tower. To fix/replace the controller, would be about $20 less than just buying a whole new tower. My guy looked up the tower that he felt would suit Anna perfectly while they were on the phone, to cover all her graphic's needs.
Anna called Dell this morning and ordered the new tower. She should be back here next week guys!!!!!!!! YAY!!!!!!!!
Re: Anna's computer crashed
Hey that's great news...controller inside the tower?? Hmmm, at that price it must be the processor..
I hope she gets a good one..I don't like Dell. I'm an HP fan. I don't like Vista either but that's all you can get now.
Thanks for the update.
I hope she gets a good one..I don't like Dell. I'm an HP fan. I don't like Vista either but that's all you can get now.
Thanks for the update.
Re: Anna's computer crashed
YAY!!! Very happy to hear that Dee!
Whooo:woho: here we go again next week! hugs anna and dee!
Whooo:woho: here we go again next week! hugs anna and dee!
tree68- Posts : 390
Join date : 2008-01-17
Age : 84
Re: Anna's computer crashed
I agree Ed. Dell just doesn't thrill me. I have watched more friends have issues with them. I have always owned HP's and have never had one problem. The only time I get a new one is when I WANT to upgrade. But....hopefully this next one will be a real winner for Anna.
Re: Anna's computer crashed
The thing I hate about the Dell's is their customer service....In the house we have a compaq, toshiba, HP, and an Acer. The Acer is my favorite! Absolutely love it. But on topic, I am certainly glad to hear that Anna is going to be back up and running...I can't wait to see pictures of her birthday gifts.
Re: Anna's computer crashed
Ok, so Anna decided to do a few 'upgrades'...lol. $700 later!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!, she has a tower on order and will be shipped to her by the 28th. She was able (by spending extra of course) to have windows xp put on instead.
NoEnd...you have a private message from (me) Anna...go take a peek please.
NoEnd...you have a private message from (me) Anna...go take a peek please.
Re: Anna's computer crashed
Wow! Great, super. I'm so glad she had XP installed. I wish I had when I got my new one..I think Dell is the only company that will do that tho..
And another, Wow!..I've got a message from Deb..lol
I'll see if I can figure out where it is and how to get it..
And another, Wow!..I've got a message from Deb..lol
I'll see if I can figure out where it is and how to get it..
Re: Anna's computer crashed
Oh geeze Ed, you act as if a message from me is the cat's meow....it's only a favor request from Anna, sorry to burst your bubble deaest.
Re: Anna's computer crashed
Lol, my life story, I'm used to it. I carry extra bubbles just for that reason.
Re: Anna's computer crashed
Anna should be back here by Wednesday at the latest gang!!!!!!!!!!! I think we should throw a 'welcome home' party for her!!!!
Re: Anna's computer crashed
sooooooooooooooooooooooo where is my welcome back party being held lol
it is so great to be back I have missed everyone like crazy, you all have no idea
I'll have a better look about to see whats been going on after thanks giving
it is so great to be back I have missed everyone like crazy, you all have no idea
I'll have a better look about to see whats been going on after thanks giving
Re: Anna's computer crashed
welcome back anna - what happened re msn chat ? c ya when i c ya hugs
tree68- Posts : 390
Join date : 2008-01-17
Age : 84
WELCOME BACK ANNA
MAN, DID WE MISS YOU !!!! I AM SO SO HAPPY TO HAVE YOU BACK
caysa- Posts : 56
Join date : 2008-01-26
Location : Finland
Re: Anna's computer crashed
I really don't like the name of this thread...
Dinergirl- Admin
- Posts : 34
Join date : 2008-01-29
Age : 49
Location : New York
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